GFaL x UoL Libraries Giveaway 2.0

This giveaway is now closed. 

We’re linking up with Leeds University Libraries to fuel your library sessions for the new semester!

One lucky winner will receive £100 Great Food at Leeds credit to spend on delicious food and drink in the Refectory or any Great Food at Leeds operated cafés, plus a goodie bag!

Four runners up will receive £25 GFaL credit and a goodie bag each.

To enter you need to follow the instructions on the giveaway post found on the Great Food at Leeds and Leeds University Libraries Instagram accounts. Good luck!

Terms and conditions:

  1. Great Food at Leeds will use any personal data submitted only for the purposes of facilitating the prize draw.
  1. All entries must be received by Tuesday 29 October 2024 at 11:59pm.
  1. All correctly completed entries will be entered into a prize draw which will take place on Wednesday 30 October 2024. The winners will be drawn at random.
  1. One entry per person allowed, on completion of liking the post, tagging a friend in the post comments and following the Great Food at Leeds and Leeds University Libraries Instagram accounts. You may have an additional entry by sharing the post to your Instagram Story.
  1. No entrant may win more than one prize.
  1. Giveaway is open to all University of Leeds staff and students.
  1. There is one prize of £100 Great Food at Leeds credit and a goodie bag. There are four prizes of £25 Great Food at Leeds credit and a goodie bag. Great Food at Leeds credit redeemable against food and drink in any of the Great Food at Leeds operated locations on campus. This does not include Caffè Nero locations on campus and eateries in the students’ union. The winners must provide their University email address and download the GFaL Rewards app to obtain the credit. Credit will be valid for six months. Each goodie bag will contain a University of Leeds KeepCup, Great Food at Leeds water bottle and trolley token.
  1. Prizes are not transferable or exchangeable. No cash alternative is possible.
  1. The winner will be notified via the Great Food at Leeds Instagram Story from Wednesday 30 October 2024. Great Food at Leeds will make a reasonable attempt to contact the winners, but reserve the right to draw substitute winner(s) if this is not possible.
  1. By entering the prize draw, you agree to participate in any reasonable promotional activity, including photographs and audio and/or visual recordings, if you are selected as a winner.
  1. Please note that Instagram are not responsible for any element of this promotion and has in no way sponsored, endorsed, or administered this promotion.
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U Dine Residential Dining Award Winners!

The Great Food at Leeds (GFaL) team is proud to announce that we have been awarded the Residential Dining Award at the U Dine Awards 2024.

What are the U Dine Awards?

The U Dine Awards were established to celebrate excellence in the university hospitality sector.

The Residential Dining Award recognises the dedicated efforts and innovative approach to residential dining on campus. This includes having a fantastic range of food on offer and success in building a sense of campus community.

Why did we win?

Meal Plan, the residential dining program offered to catered residence at the University of Leeds, caters for approximately 450 students each year. Meal Plan is provided through the Refectory, a modern food court setting in the middle of campus, and Hugo, the vintage coffee truck.

Some of the key features of the Meal Plan that helped us stand out from the competition include:

  • Variety and quality of our offer. Options include fast food staples, traditional classics and delicious healthy bites. Branded coffee from our Costa Proud to Serve counter and grab and go retail goods, such as sushi.
  • Innovative and on trend range. Our latest addition to the Refectory is a new gyros offer, which taps into a popular food trend in Leeds currently. We are continuously reviewing our range, looking at industry trends and listening to customer feedback to inform future change.
  • Ethical and sustainable procurement. We are committed to making sure the dining provision we offer for catered students is sustainable as well as delicious. We source the majority of our ingredients from local suppliers, who share our commitment to minimising the environmental impact.
  • Flexibility. Students can plan their meal times around their commitments, spend their daily allowance on what suits them best and choose to eat in or take away.

Lisa Hall, Senior Head Chef, shared her thoughts on the award win.

“Exceptional food and hospitality is always our motivation in providing the most memorable catering experience for students. This award celebrates the fantastic work of our entire team, including the dedicated brigade of chefs who prepare the food each day to create varied cuisines to suit everyone’s appetites and dietary needs.”

Ben Collier, Head of Catering and Hospitality at University of Leeds, has also commented on the achievement.

“We are incredibly proud to receive this award. It’s a reflection of our team’s dedication and passion to provide a fantastic residential dining experience. This recognition inspires us to continue striving for excellence in everything we do to enhance student experience.”

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GFaL x UoL Libraries Giveaway

This giveaway is now closed. 

We are teaming up with Leeds University Libraries to fuel your library sessions this assessment period. Five lucky winners will receive a University of Leeds KeepCups and £25 credit to spend on delicious food and drink in the Refectory or any Great Food at Leeds operated cafés on campus.

To enter you need to follow the instructions on the giveaway post found on the Great Food at Leeds and Leeds University Libraries Instagram accounts. Good luck!

Terms and conditions:

  1. Great Food at Leeds will use any personal data submitted only for the purposes of facilitating the prize draw.
  2. All entries must be received by Thursday 16 May 2024 at 11:59pm.
  3. All correctly completed entries will be entered into a prize draw which will take place on Friday 17 May 2024. The winners will be drawn at random.
  4. One entry per person allowed, on completion of liking the post, tagging a friend in the post comments and following the Great Food at Leeds and Leeds University Libraries Instagram accounts. You may have an additional entry by sharing the post to your Instagram Story.
  5. No entrant may win more than one prize.
  6. Giveaway is open to all University of Leeds staff and students.
  7. There are five prizes of University of Leeds KeepCups and £25 Great Food at Leeds credit. Great Food at Leeds credit redeemable against food and drink in any of the Great Food at Leeds operated locations on campus. The winners must provide their University email address and download the GFaL Rewards app to obtain the credit. Credit will be valid for 6 months.
  8. Prizes are not transferable or exchangeable. No cash alternative is possible.
  9. The winner will be notified via the Great Food at Leeds Instagram Story from Friday 17 May 2024. Great Food at Leeds will make a reasonable attempt to contact the winners, but reserve the right to draw substitute winner(s) if this is not possible.
  10. By entering the prize draw, you agree to participate in any reasonable promotional activity, including photographs and audio and/or visual recordings, if you are selected as a winner.
  11. Please note that Instagram are not responsible for any element of this promotion and has in no way sponsored, endorsed, or administered this promotion.
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Deli(very) launches Thirsty Planet water

Deli(very), the delivered catering service provided by Great Food at Leeds (GFaL), has recently launched Thirsty Planet glass bottled water as part of the spring/summer 2024 menu.

Thirsty Planet is a high quality British spring water brand with a mission – it guarantees a donation to Pump Aid with every bottle sold. To date over £2.2 million has been raised for clean water projects in disadvantaged communities, in sub-Saharan Africa. Thirsty Planet is passionate about inspiring and encouraging positive action through drinking well.

In addition to the charity focus, the stylish glass bottles are sustainably sourced and 100% recyclable, so it won’t end up in landfills and have a negative environmental impact.

At GFaL we are committed to reducing single use plastics in our operations wherever possible, contributing to the University’s Plastics Programme.

Ben Collier, Head of Catering and Hospitality, has explained more about the exciting new product launch.

“We have carefully selected Thirsty Planet as the brand of choice for the bottled water offer available through Deli(very). This high quality product has a strong purpose and sustainability focus, which supports our sustainability goals. This is a positive step to reducing single use plastics in our operations.”

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Catering Customer Survey – April 2024

This survey is now closed. 

We’d love to hear your thoughts on how we can provide the best possible experience through our Great Food at Leeds outlets and services.

Let us know how the Refectory and our cafés on campus are doing by completing our 5 minute Catering customer survey and we’ll enter you into a prize draw for the chance to win one of our great prizes, worth up to £200.

There will be one top prize of a £200 Love2Shop voucher, one prize of a £50 Love2Shop voucher and five prizes of University of Leeds KeepCups.

Terms and conditions:

  1. The promoter and data controller for this survey is Great Food at Leeds, University of Leeds, LS2 9JT.
  2. Jisc is the data processer on behalf of Great Food at Leeds.
  3. Any personal data submitted as part of this survey will be used only for the purposes of facilitating the prize draw.
  4. All entries must be received by Sunday 12 May 2024 at 11:59pm. The promoter reserves the right to extend this deadline without notice.
  5. Participants must complete the Catering Customer Satisfaction Survey 2024 and include an email address to be entered into the prize draw. Winners will be drawn at random.
  6. Only one entry per person.
  7. No entrant may win more than one prize.
  8. The survey and prize draw are open to all University of Leeds staff, students and visitors to the University.
  9. Prizes available are one £200 Love2Shop voucher, one £50 Love2Shop voucher and five prizes of University of Leeds KeepCups.
  10. Prizes are not transferable or exchangeable. No cash alternative is possible.
  11. Winners will be notified via email. Great Food at Leeds will make a reasonable attempt to contact the winners, but reserve the right to draw a substitute winner if this is not possible.
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Supplier spotlight: Taylors of Harrogate

Great Food at Leeds (GFaL) is delighted to now be offering tea products from Taylors of Harrogate in our café outlets on campus, though Deli(very) and as part of hospitality catering packages.

Who is Taylors of Harrogate?

Taylors of Harrogate is a third generation Yorkshire family business, founded in 1886 by Charles Taylor in Harrogate, where the company is still based today.

Taylors is committed to quality, flavour and fairness. Their products are Rainforest Alliance Certified, meaning they are grown and harvested on farms and forests that follow sustainable practices.

What products are in the range?

Yorkshire Tea is the most recognisable product in the new range, however, we are also offering a great selection of teas, and fruit and herbal infusions. The range includes Organic Peppermint, Organic Chamomile, Earl Grey, Green Tea with Lemon and Blackberry and Raspberry.

Julie Brown, Head of Retail Catering, has spoken about the exciting move to a local supplier for our tea products.

“We are delighted to be serving Yorkshire Tea and an extended Taylors tea range in our cafés and through hospitality catering. We are passionate about supporting local suppliers and hope that our customers will enjoy trying the range on offer.”

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Plugged in: Deli(very) rolls out first electric van

Deli(very), the delivered catering service provided by Great Food at Leeds (GFaL), has started operating its first fully electric van.

At GFaL we are committed to reducing our carbon impact across all areas of our operation. A central pillar of the University’s Climate Plan is Net Zero emissions by 2030, highlighting the importance of tackling this reduction.

We are proud to be contributing to the University’s overall reduction in fleet emissions, alongside other areas such as Security Services.

Ben Collier, Head of Catering and Hospitality, has explained other benefits of the vehicle and shared plans for the future.

“The new electric van is reliable, efficient and quiet. The servicing costs are lower and no oil is needed.”

“The team is also able to use electric vehicle charging points across campus – meaning there is no need to leave campus to buy fuel and our focus can be on service delivery for our customers.”

“This is a positive step in reducing our carbon impact, as we plan our transition to a zero emissions fleet over the coming years”.

Find out more about the University’s commitment to Net Zero by 2030.

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Introducing: GFaL Rewards

The new GFaL Rewards app and loyalty scheme has arrived, packed with a whole host of perks to make eating and drinking with us on campus taste better than ever.

The GFaL Rewards app is also the new home of Meal Plan allowances and Food Bundles credit.

What perks can I enjoy with GFaL Rewards?

  • Sign up brew. We like to make a good first impression. Sign up when you download the app and get rewarded with a free regular hot drink voucher.
  • Collect stamps. Buy 8 barista made drinks and get your 9th drink on the house.
  • Earn points. Earn 3 points for every £1 you spend and redeem against purchases once you reach 100 points.
  • Birthday treat. Celebrate your birthday with coffee and cake on us.
  • App exclusive rewards. Served up monthly.

You will be able to use the app in the Refectory and all of the other Great Food at Leeds operated outlets on campus, this excludes Caffe Nero locations and food outlets in the students’ union.

Download the app for free and sign up to get in on the action!

How it works

  1. Download the GFaL Rewards app from the App Store or Google Play.
  2. Sign up with your name and email address. If you are a Meal Plan or Food Bundles customer please sign up using your University email address (@leeds.ac.uk). Verify your account with the code sent to your email address.
  3. Scan your in-app QR code at the till every time you pay to earn rewards.

Download GFaL Rewards on App Store Download GFaL Rewards on Google Play

Find out more information about GFaL Rewards and read our FAQs.

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