Change is brewing

coffees

GFaL Club, the Great Food at Leeds app and loyalty scheme, is getting a refresh. The New Year will bring with it a brand new app and loyalty scheme, GFaL Rewards.

We have been listening to you, and taking feedback on what we can do differently to set our new app and loyalty scheme up for success. What we’ve heard is that you’d like us to focus on creating an app that is easy to use and consistent.

We also learned that you would like to see more loyalty benefits, to give you an increased feeling of customer satisfaction and make eating and drinking with us on campus taste better than ever.

You said, we did. The new GFaL Rewards app and loyalty scheme is coming.

So, what’s up for grabs?

Here’s just a flavour of what you can expect from GFaL Rewards:

  • Sign up brew. We like to make a good first impression. Sign up when you download the app and get rewarded with a free regular hot drink.
  • Collect stamps. Buy 8 brewed or blended drinks and get your 9th drink on the house.
  • Earn points. Earn 3 points for every £1 you spend with us to redeem on rewards you’ll love.
  • Birthday treat. Celebrate your birthday with coffee and cake on us.
  • App exclusive rewards. Served up monthly.

You will be able to use the app in the Refectory and all of the other Great Food at Leeds operated outlets on campus, this excludes Caffe Nero locations and food outlets in the students’ union.

Dates for your diary

The final day to use the GFaL Club app will be Tuesday 19 December 2023. Make sure you use any rewards before this date. If you miss the cut-off date, don’t worry, you’ll receive an instant hot drink voucher when you sign up to GFaL Rewards. The new app will be available to download in early January on Apple and Android – watch this space!

For Meal Plan students, you will need to download the GFaL Rewards app to access your daily allowance from Saturday 13 January 2024, when Meal Plan begins for the new semester. We will contact you in January when the app is available to download, with instructions on how to sign up and access your allowance.

If you have purchased a Food Bundle or uploaded funds to your GFaL Club app, your balance will be frozen from Tuesday 19 December 2023 – Friday 12 January 2024. Your credit will be transferred to the GFaL Rewards app for use from Saturday 13 January 2024. We will contact you in January when the app is available to download, with instructions on how to sign up and access your credit.

For more information on the upcoming changes, follow us on social media @GreatFoodLeeds or email gfal@leeds.ac.uk.

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