Meal Plan

Your catered halls of residence meal plan

Catered residents can eat in the Refectory and at Hugo. Meal Plan enables you to purchase breakfast and an evening meal Monday to Friday, and brunch at weekends.

  • Weekdays
  • 8:00 – 19:00
  • Weekends
  • 10:00 – 14:00

How does it work?

Your Meal Plan package includes two different purses (Meal Plan & Refresh) with separate credit, combined into one convenient app or card

Meal Plan

Your catered halls purse

Your Meal Plan purse is topped up daily during term time with credit that can be spent in The Refectory and at Hugo, the Camionnette Café.

With Meal Plan you get £11.85 a day on weekdays to be used between 8am and 7pm and £6.50 a day on weekends which can be used from 10am to 2pm.  Any unused credit will not be carried over to the following day.

Refresh

Your purse for all our outlets on campus

Your Refresh credit isn’t limited to the Refectory and Hugo, it can be used at any of the Great Food at Leeds outlets across campus.

With Refresh, you can add as much credit as you wish and setting auto top-up means that whenever your credit drops below a certain amount, it will automatically top up to an amount decided by you.

Rewards and Benefits

When you spend with your Meal Plan & Refresh card you will always get these fantastic money-saving Refresh benefits, no matter where you spend your credit or which purse you pay with!

Get 3% points cashback

For every £1 you spend you collect 3 points (worth 3p). Collect your points and use them as credit to treat yourself to something free or to put them towards paying for a purchase.

Exclusive discounts on selected items

Get 10% off a range of products including selected sandwiches and cold drinks as well as any hot drink! Refresh also features a new and exclusive special offer every month!

Get your 11th hot drink free

When you buy 10 hot drinks you’ll automatically get your 11th FREE with the Refresh loyalty scheme!
Refresh counts for you so you never miss out.

Exclusive monthly offers and competitions

As a Meal Plan customer, you get a new exclusive offer every month and are automatically entered into a range of competitions to win awesome prizes!

The App

The Refresh App is an easy and convenient way to keep track of your Meal Plan and Refresh Credit as well as providing a range of fantastic ways to save money at any Great Food at Leeds catering outlet across campus!

To learn everything you need to know about the Refresh App and it’s many awesome features such as auto top-up and paying directly with your phone, simply click the button below.

download on the App Store
Get it from Microsoft
Get it on Google Play

Frequently Asked Questions

What do I need to do when I receive my card?

Your card will be waiting for you in your Accommodation and will be given to you when you pick up your keys. Your card will already be activated and ready for you to use. Just head to the Refectory or Hugo and pay using your daily Meal Plan credit.

To view your account online and to top up your Refresh credit log in here. Log in with your University email address and change your password when prompted. If visiting our Mobile site then scroll to the bottom of your screen to set your password. After entering your email you will then receive an email with a link to click on to set your password.

You don’t need to register online to use your card but if you have any issues accessing your account, read this handy guide.

What times can it be used?

The Meal Plan Package can be used at the following times:

Weekdays: 08:00 – 19:00 Weekends: 10:00 – 14:00

Term dates for 2018/19 are:
Term 1 = Monday 1 October – Friday 14 December (Last weekend open for Meal Plan 8 – 9 December 2018),
Term 2 = Monday 14 January  – Friday 29 March (Meal Plan re-opens 26 – 27 January 2019)
Term 3= Monday 29 April – Friday 21 June

How much money do I get?

Students will receive the following credit:

£11.85 Weekdays
£6.50 Weekends

Each day during term time the credit is loaded onto the Refresh card /app to be spent that day.

Any unspent balance will not be carried forward to future days.

Can I spend more than the daily value on my card?

Yes! If you want to spend more money then you can use cash at the till or top up your Refresh purse with additional credit. The easiest way to top up your Refresh purse is through Pay by Card or Auto Top Up – never be without credit again!

Where can the meal plan be used?

The Meal Plan Package can be used in the Refectory and Hugo, the Camionnette Café:

The Refectory

The Refectory offers a wide range of hot and cold food each day which is freshly prepared by our award winning chefs on campus. Choose from fresh salads, homemade soup, jacket potatoes, pizza, pasta dishes and our exciting Street Food section offering authentic food from around the world. That’s just the start of it, keep an eye out for our daily speacials too!

The Refectory is located next to the Students Union at the heart of campus. 

Hugo

Hugo, the Camionnette Café, sells a range of delicious French products including coffees, croissants, baguettes and  scrummy patisseries.

Hugo is conveniently located on the main precinct so you can grab a bite for breakfast/lunch or a snack on the go.

What are the two purses?

Your Meal Plan & Refresh card contains two purses, which are two separate credits:

1. Meal Plan Package

Credit added each day.

2. Regular Refresh Discount Card

This is available for all students so they can add credit themselves. The Refresh credit is available to use at all cafés on campus and gives you discounts on selected food and drink, exclusive monthly offers, free hot drinks and collect points. You may wish to add credit to this purse in addition to your Meal Plan Package and you can do this by logging in to your account online. For more information on the benefits of adding credit to the regular Refresh purse, please visit our Refresh page.

What happens if the Refectory is closed for an event?

Sometimes the Refectory is used for an event and this means it may be closed. All members will be sent an email informing them of this and with the option of collecting a take away meal for that day.

What if I can’t get to the Refectory before 7pm?

If on certain days you won’t be able to get to the Refectory before 7pm then you can inform the duty manager before 11 am that day and they will arrange for a packaged meal to be made up for your collection.

What if I lose my card?

If you lose your card then you can log onto your Refresh account online here to cancel your card immediately, this will ensure no one can use your card or spend any money. You then simply need to pick up a new card from the Refectory and add the new card to your account online. All Meal Plan Package students may have one replacement card free of charge and any further cards will incur a £10 charge. If you have any problems accessing your account online, read this handy guide.

You can also download the app to avoid paying the replacement card fee. You must register using your university email address otherwise the meal plan credit will not be there:

Download the app today:

    

Care of your card

The card has a microchip embedded in it. Please take care not to damage the card – it should not be bent, punctured or defaced in any way. Do not attach your card to a keyring. You may be charged for a replacement card. Remember not to sit on a card stored in your back pocket.

Further Questions?

If you have further questions regarding the Meal plan package please email refreshcard@leeds.ac.uk

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