About Us
Great Food at Leeds is the new name for Catering services at the University of Leeds.
Providing customers with quality fresh food at competitive prices is at the heart of what we strive to achieve through the facilities and services we offer across campus.
Important Links
Accreditations
Latest News
Help and Contact us
Delivered Food FAQs
GFaL Club FAQs
Meal Plan FAQs
For delivered food enquiries please contact delivery@leeds.ac.uk.
You can email the Great Food at Leeds team at gfal@leeds.ac.uk or follow us on social media:
We deliver excellent customer service
GFAL is part of the University of Leeds, Commercial and Campus Support Services (CCSS), and has achieved Customer Service Excellence ®, a government standard that recognises an organisation’s commitment to putting customers first. The Service was particularly praised by the accreditation assessor for achieving “eight Compliance Plus awards,– an amazing achievement for a first assessment!”
The Customer Service Excellence ® standard challenges organisations to examine their service in relation to 57 criteria that have been shown to influence customer satisfaction. CCSS achieved a significantly positive result, receiving ‘Compliance plus’ for eight standard criteria, the most criteria that any first time participating organisation, for this accreditation, has ever received.
The Service was praised for: