Skip to Main Content

Check your Refresh balance

Need to check your Refresh balance?

Find out the easiest way to do it with our handy guide

You can view your balance online via our website or through our NEW App.

NEW Refresh App

The quickest way to check your balance on the go is through the new App.

For existing customers you will just need to download the app from the relevant store below. Enter your log in details and then set a passcode. Once done you can log in to the app.
Click the ‘…’ icon in the top right hand corner of the first page to view your account balance and your points balance (shown below). For every full £1 you spend you get 3 loyalty points (worth 3p) which can then be used as credit.


Alternatively click the ‘Refresh Loyalty’ button to visit the Refresh mobile site from the app for quick and easy access to all your account settings, including your credit balance, points balance and any hot drink vouchers you have collected.

Refresh Portal (Online)

Visit and click the log in button to visit the Refresh portal. Log in with your details where you can then view all your account information including your Refresh credit balance, loyalty point balance and vouchers.

Please refrain from checking your balance on the card reader machine as this causes technical difficulty with the till.

© Copyright - University of Leeds